Job description - Executive Assistant

About us

ART Vision, PLLC, is a state-of-the-art vision facility that was personally designed by Dr. Alison R. Tendler to meet the unique needs of each patient. Each team member is expected to abide by the core values of People, Professionalism, Productivity, and Positivity.

GENERAL JOB DESCRIPTION

The Executive Assistant will work directly with Dr. Tendler, the team, and clients of ART Vision and ARTisan Skin and Laser Center to provide a positive and professional environment for the team, clients, and vendors. This position will report directly to Dr. Tendler, helping manage her calendar, her day-to-day events, along with the team.

MAJOR DUTIES AND RESPONSIBILITIES

• Medical insurance and coding, working with the team to ensure claims are processed correctly - the ability to notice and solve billing discrepancies
• Identify and assess team needs to achieve efficient patient care, all while building and maintaining trust with the team through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools, while following communication procedures, guidelines, and policies
• Calendar organization
• Direct patient care as directed by providers for both ART Vision and ARTisan Skin and Laser Center patients/clients
• Keep records of customer interactions and process customer accounts
• Bill payments, reconciliation of credit cards, invoices, and payments in QuickBooks
• Collect and organize all items needed for bookkeeping
• Answer incoming calls, and redirect them when needed
• Handle patient/client or vendor concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Manage licenses, certificates, and continuing education for providers
• Prepare and manage outgoing mail
• Check, sort, and forward emails
• Monitor office supplies
• Make supply orders when needed
• Monitor and update records and files
• Scanning insurance claims or other necessary paperwork
• Provide reporting as needed
• Performing office management duties
• Organize Optometrist visits, prepare baskets to take
• Help plan quarterly or monthly team outings
• Other duties as delegated by the supervisor

MINOR DUTIES, RESPONSIBILITIES, AND ATTRIBUTES

• Attention to detail
• Compassion/empathy
• Emotional intelligence
• Interpersonal communication
• Multitasking
• Active listening
• Problem-solving
• Organization
• Collaborative attitude
• Ability to educate others

QUALIFICATIONS

Education:

• High School diploma or GED is required.

Experience:

• One year of work experience is preferable
• Knowledge of medical terminology, word processing, procedures, and basic bookkeeping practices is preferred.
• Computer experience is required.
• Medical Billing knowledge is required.

KEY COMPETENCIES

• Proficient with computers and technology
• Critical Thinking/Problem Solving
• Oral/Written Communication
• Teamwork/Collaboration
• Information Technology Application
• Leadership
• Professionalism/Work Ethic

Job Type:

Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• Health insurance
• Paid time off

Experience level:

• Medical Billing REQUIRED
• Other skills will be trained

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Sioux Falls, SD 57108: Relocate before starting work (Required)

Work Location:

In-person

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to Relocate:

• Sioux Falls, SD 57108: Relocate before starting work (Required)

Work Location: In person